To ensure a smooth and efficient process, users can file a complaint through our dedicated email address or by filling out the complaint form available on our website. Please provide detailed information regarding your issue, including any relevant documentation or evidence that may assist in the review process. Our team is committed to addressing your concerns promptly and professionally.
We are dedicated to maintaining the accuracy and integrity of the information provided on our site. As such, we review complaints related to factual errors, legal compliance, and any misleading content. If you believe there is incorrect information or a breach of legal standards on our site, please bring it to our attention. Our team will thoroughly investigate and rectify any valid issues.
Upon receiving your complaint, we aim to acknowledge receipt within 48 hours. Our team will then conduct a comprehensive review of the issue raised. We strive to provide a resolution or update within 14 business days. In cases where more time is required, we will keep you informed of the progress and expected timeline for resolution.
Please note that we do not review disputes with casinos or any issues related to gambling operators. Additionally, we do not handle affiliate requests or any commercial inquiries. Our focus is solely on ensuring the accuracy and compliance of the content on our site. For issues outside our scope, we recommend contacting the relevant parties directly.